Bay Travel - Independent travel agents since 1981
01524 422444

Customer Testimonials

What our customers think

"I would like to take the opportunity to praise your staff who were pleasant and helpful both in the office and on the telephone. We are quite a hard group to please due to the mix of our ages but you spent time with us and listened to our requirements. My daughter and I felt we were treated both with respect and courtesy and have no hesitation in recommending Bay Travel to our family and friends."

A Connerton & J Clements


"Thank you for organising our holiday! It all ran smoothly. Best of all was the hotel in Rome which Gemma recommended was in the perfect location.

Thank you. "

Tash and Adrian


"I had originally planned to organise my trip to Australia using the internet but soon realised how time consuming it was. It was such a relief to have Danielle do it for me. Also I am sure she obtained better deals than I had seen on the internet. I doubt I am not alone in assuming wrongly that it is cheaper to do it yourself. Everything went to plan and Danielle certainly went the extra mile obtaining additional information for me, I would certainly use your agency again and have already recommended you to several of my friends."

S Greenwood


"Our trip to Canada went really well. All your knowledge and help really added to our enjoyment. We loved Vancouver and the Rockies and the hotels you selected were great. The map you gave us also proved really useful. We will certainly be back to book our next trip."

The Barton Family


"Thank you for organising another coach holiday for me. It is always a pleasure to come in to the shop, you are all so friendly and helpful.

Thank you again."

Mrs Simpson


"Thank you for arranging our holiday to America we really enjoyed it and will defiantly be back to book with you again."

Mr & Mrs Thornton


"We really enjoyed our few days in Paris the hotel was excellent and so convenient for the sights and the metro.

We managed to see so much and felt we made the most of the time we had. Thank goodness we weren’t in one of the hotels we passed on the way in from the airport on a roundabout. Your help and advice was invaluable."

John & Heather S

Meet our Team

We love to travel, and we’ll give you advice on how to best spend your holiday, whether it’s abroad or in the UK