Meet the Team

Neil & Janet

Neil - Owner & Managing Director

I started the business with my parents in 1981 and have been working in the business ever since. Whilst I can no longer be seen at the front desk, my office is just upstairs where I have an active overview of all aspects of the business in the knowledge that Danielle and the team are working hard for all of Bay Travel’s clients. I have travelled extensively, particularly in Canada, USA, South Africa, South America, Australia, New Zealand and Europe, yet there are still so many places I would like to explore

Janet - Owner & Director

I am a fellow director of the company and Neil’s wife. My involvement in the business is relatively recent as I was employed outside the business for many years.  I work in a supportive role and deal mainly with behind the scenes tasks. Widely travelled I have enjoyed trips throughout Europe, Canada and the USA, and more recently I have visited Vietnam, Sri Lanka & South Africa. I still have lots of places on my wish list including exploring more of Italy.

Danielle - Team Leader & Senior Travel Consultant


My name is Danielle, I have been at Bay Travel since 2002 and I am very proud to have worked for Bay Travel for 17 years. I became Team Leader in 2017 and enjoy supporting the hardworking team we have at Bay Travel.

I am an enthusiastic individual and pride myself on finding the perfect holiday for my clients.

I really enjoy city breaks, Berlin being my favourite city of those I have visited in Europe. My favourite destinations in The USA are Alexandria Virginia and Washington DC where I was lucky to enjoy a bike tour of the Washington Monuments including The Whitehouse. I also enjoy beach holidays, river cruising and skiing.

Shannon - Senior Travel Consultant


My name is Shannon and I have been working at Bay Travel since May 2014.

Prior to this I spent 3 months volunteering on a game reserve in South Africa where my love for travel began.

I have been very fortunate to visit several amazing countries including, Canada, Iceland, Germany and Croatia to name a few, but I still have plenty more on my wish list.

The best part of my job is finding the perfect holidays for my clients, whether it is a coach trip to Bognor Regis or a complex tailor-made trip through Canada.

Sarah - Travel Consultant


My name is Sarah and I joined Bay Travel in February 2017.

I work hard to ensure I provide my clients with the highest level of customer service to ensure that all their holiday requirements are met. I have a great deal of knowledge of Western Australia having visited family there on several occasions.

I have been to many places in Spain and enjoy visiting the Canary & Balearic Islands. My holiday highlight has to be the Kalbarri National Park in Western Australia which is simply stunning.

Lucy - Travel Consultant


My name is Lucy, I’m one of the newest additions to the team at Bay Travel. I feel very fortunate to have been given the opportunity to work with and learn from such a hard working and supportive team, who put their all into ensuring that you have your dream holiday.

Aged 22 I decided to set off travelling for 18 months, in that time I visited; Thailand, Laos, Vietnam, Cambodia, Malaysia, Singapore, New Zealand, Fiji, and Australia. Prior to this I also back packed through most of Eastern Europe. There are so many more places I would like to see, but my two top picks would be Japan and to see the Northern Lights in Norway!